admin January 31, 2020

When I tried installing the printer, the printer was found but I got this error message, “Some of the software for the printer is missing. Note on archived topics. Europe, Middle East, Africa. How do I reconnect the printer to the network? Modify your browser’s settings to allow Javascript to execute.

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Asia Pacific and Oceania. Gather the following items:.

Select from the products you own. I thought about buying a new printer but if I am going to have future issues with the scanner once the printer reaches a few years old, it’s probably not worth it. Do I need to buy a new printer? This is a wonderful location to converse with the community, get assistance and find tips. However, I did further research and noticed a post by MKazi that there is no solution and that Apple Image Capture will have to be utilized as a work-around for now.

HP Officejet Pro Wireless All-in-One Printer – Ag Troubleshooting | HP® Customer Support

This could take up to 3 minutes, depending on your computer and connection speed. Set up Scan to E-mail can either be installed during the first product software installation, or any time afterwards by using the Setup Assistant.


Thank you so much for replying back to me. Before setting up the digital solutions, make sure the following information and resources are available and accessible. What if the printer is not found during the installation? The new e-mail address will be added in the E-mail Address Book.

Click the Apple menu, then click System Preferences. Next, enter your HP model number on the right. Now to answer your questions: Customize up to ten destination folders for each product. To send e-mail messages, the HP Officjet Pro product must use a valid, current e-mail address outgoing e-mail profile.

Modify your browser’s settings to allow Javascript to execute. Ensure your device is powered officeejet, check the connection, and ensure your network is functioning properly. The multifunction uses a capillary tube system which separates the ink cartridges from the printhead.

Membership is free, and your security and privacy remain protected. Select the TO e-mail address the e-mail recipient or type an e-mail address. HP Direct Digital Filing allows multiple computer users to scan and manage documents over a network. During the guided installation, select Wireless as the connection type. Message 1 peo 9. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


This page requires Javascript. For more information about creating folders on the network, and setting folder preferences, see documentation for the computer. Place the document on the product scanner glass or in automatic document feeder ADF. Or, view all available drivers for your product below. Thank you for your patience. Turn on the printer.

HP Customer Support – Software and Driver Downloads

Javascript is disabled in this browser. Click Add Outgoing E-mail Profileand then follow the on-screen instructions. This is where I am at.