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Dell now have a Setup utility that combines all the downloads and installs them in the correct order. Restore your archived security settings backed up in Step 1 if applicable Note: I hope this helps somebody. Dell really likes ot make it tricky to get the fingerprint reader working when you install Windows from scratch. You will need to download these three packages and install in this order: So, thank you guys for your help!!!

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Clear any previously stored security settings implemented such as TPM enablement, fingerprints fingerprunt, BIOS passwords, preboot credentials, etc. I also accidentally installed the ControlVault driver how would you know not to?

After a restart, my notebook plus BIOS is password protected. Is it possible to have ControlVault store passwords for other programs like VPN, Websites, etc and use the fingerprint to authenticate? I know exactly how to do this on most other Dell Latitude laptops from and up. Notify me of follow-up comments by email.

Well now as of the dell E they have renamed everything to Dell Data Protection Access Dell data protection access. I use a dell latitude e a very good laptop by the way, had to reinstall windows 10 and it wiped a lot of programs. Thanks, was looking all over for this for my v, as the old DigitalPersona software was long abandoned.


It works fine till I reboot the laptop. The single installer worked for fingerprints right away.

I have bought a Dell Precision M and I was struggling with the same problems. Notify me of new posts by email. I did the installation in the right order on my E with XP Professional.

Getting fingerprint reader working on Dell laptop – Jason Shuler’s Tech Blog

You will need to download these three packages and install in this order:. They replace the mainboard.

I called Dell, there is no master password yet, solution: Hey Scott — my apologies, but I no longer have the laptop in question. There was no fingerprijt, nothing. Once started, do not interrupt process. Your email address will not be published. No desktop or task tray icons will be placed onto the system by default. I literally spent half a day trying to get this to work.

Getting fingerprint reader working on Dell laptop

When I get a chance to evaluate the new drivers which will involve some image backups I will update this post. If you did install the ControlVault driver, try using system restore to roll back This is what I did after installing the driver a second time, after reinstalling windows to recover from the first time…. For Me Below Procedure worked for my Company provided Dell laptop E with Windows 7 Enterprise — uninstall controlvault — remove fingerprint reader from installed hardware when it asks, also remove driver This step i dont need to doas moment i uninstall i can see Device Manager shows Yello Exclamation Mark on Other Device FoundNo drivers Found and No more Finger print sensor device is shown and available as it was showing before Uninstallation.


The ControlVault firmware has been updated successfully.

The second time I created a System Restore Checkpoint, and rolling that back was sufficient. Backup any previously implemented security settings if applicable a. I gave up on it.

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See the comments for some more info. Going to reset ControlVault. If the System Access Wizard does not automatically launch, you can start the wizard by selecting the Access tab a. Thanks for the comment! Try to find over the internet this one: